I had a fantastic stay at the Best Western in Helena! The friendly staff ensured everything was comfortable, and the breakfast options exceeded my expectations. I just wish the hot tub had been operational, but the experience overall was good.

I really enjoyed my stay this time around. My previous visit to helena was good, but this time the hotel exceeded my expectations during our christmas party. The staff was super accommodating, and the overall comfort of the room.

hot tub was out of service

The hot tub was out of service.

heated indoor pool, Great Northern Railroad theme, spacious conference facilities

The check-in process could use some serious improvements!!! I struggled with parking accessibility and found the walking plaza quite confusing!!! Another suggestion would be to improve internet connectivity in certain areas.

A practical review for you

I enjoyed a fantastic two-night stay at this hotel. The staff was attentive and professional, ensuring all my needs were met. The spacious room was clean and comfortable. Breakfast was diverse and delicious, and the indoor pool offered a great way to unwind. Plus, the location couldn't be better for exploring.

The Best Western Premier Helena Great Northern Hotel provided an excellent stay during my recent business trip. The conference facilities were spacious and well-equipped, which made my meetings efficient. I particularly enjoyed the complimentary breakfast that had a great selection of hot options and pastries. The staff was notably accommodating and friendly, ensuring my stay was pleasant.

Parking lot was a bit challenging to navigate.

Spacious, clean room with great coffee, but parking was a bit tricky.

The Best Western provided a comfortable stay during my recent business trip. The conference facilities were spacious and well-equipped, making my meetings efficient. I appreciated the complimentary breakfast that offered a variety of hot options and pastries, keeping my energy levels high for the day ahead. The staff was notably accommodating and ensured my stay was pleasant.

The parking area was a bit challenging to navigate.

Comfortable beds made sleeping easy.

I was disappointed with the lack of proper parking. Navigating the parking lot was frustrating, especially after a long day. On top of that, I found crumbs in the pool area, which made the overall cleanliness questionable.

the best western had a fantastic location near restaurants and shops. we really enjoyed the classic great northern railroad theme throughout the hotel. the heated indoor pool was a highlight for our family, and the breakfast spread was delicious. i appreciated how friendly and helpful the staff were, making us feel welcome right away.

100% recommend

We loved the heated indoor pool and the unique Great Northern Railroad theme throughout the hotel. The spacious room with comfy beds made us feel right at home. Plus, being close to downtown and fun spots like the carousel was a hit with the kids!

Rooms have decent seating options, even if a bit too much furniture crowded the space. Comfortable beds paired with high countertops gave a unique feel, though the strange charging issue with USB ports next to the bed caught my attention.

Bathroom cleanliness left something to be desired, with hairs and marks that shouldn't be present in a hotel. Thermostat was set oddly low upon arrival. I ended up covering myself with a subpar blanket instead of a proper duvet, creating concerns about the overall cleanliness. Noise levels from the hall and dining area could be disruptive, especially during busy breakfast hours, making it less ideal for a quiet escape.